## Why modern teams look for a Basecamp alternative

### Missing critical features
_Lack of fundamental functionality_ such as Timeline view, subtasks, time tracking, and macro-level project visibility

### Dated Interface, User experience could be better
_I just can’t get past how ugly, unintuitive, and clunky the UI is_.. it lacks modernity and aesthetic appeal.

### Expensive — Not Ideal for Everyone
_Basecamp’s pricing can be costly for small and mid-sized teams. Its new per-user plan is $15 per user/month (with no free tier)_

### Steep learning curve due to its uniqueness
_For new users, Basecamp’s interface can be a bit overwhelming because of its unique structure_

### No CRM
_I wish that there was a CRM component so that client information or notes could be stored._

### Sometimes slow, affects efficiency
_When we work on very large projects with many real-time updates, sometimes you notice that _the platform slows down a bit._

## Why Choose SmartTask?

SmartTask offers ease of use with powerful features specifically built for client work. Faster time to value

### Feature Rich, yet Intuitive

#### Basecamp
**Basic Tool, missing Advanced Features**
Basecamp is intentionally simple but because of this a lot of critical features like Timeline, Customizable Dashboards, Subtasks, Time tracking are missing

#### SmartTask
**Feature Rich, yet Intuitive**
SmartTask is known for its _user-friendly_ interface **packed with powerful features → Timeline, subtasks, custom fields and more**

### Affordable Business plan – $11 per user/month

#### Basecamp
**Expensive – $15 per user, given limitations**
Basecamp doesn’t have basic features and with this limitation in mind, $15 per user is expensive

#### SmartTask
**Affordable Business plan – $11 per user/month**
SmartTask provides all features at a reasonable price.

### Robust Time Tracking & Billing

#### Basecamp
**No Built-in Time Tracking or Billing**
Basecamp does **not include native time tracking.** There’s no concept of budgeting, rate per hr, etc

#### SmartTask
**Robust Time Tracking & Billing**
SmartTask has **integrated time tracking** and budgeting features. Gives insights into profitability at project and team level.

### Customizable Dashboards

#### Basecamp
**Limited Dashboard Customization**
Basecamp provides very minimal reporting. There’s no way to create custom charts or a dashboard of KPIs

#### SmartTask
**Customizable Dashboards**
SmartTask lets you **slice and dice your data however you need**. Create fully customizable dashboard reports with flexible filters, grouping, and chart types (pie, bar, line, etc.)

### Robust Agile & Timeline Support

#### Basecamp
**Limited Agile Features**
It has to-do lists and a basic board, but there’s **no support for Sprints or reporting**

#### SmartTask
**Robust Agile & Timeline Support**
Use Boards with a sprint mode alongside Gantt/Timeline view in the **same project**. This flexibility supports both agile and traditional workflows in one tool.

### Built for SMBs and Agencies

#### Basecamp
**Built for General Use, Not Client Work**
Lacks features that client-serving teams specifically need. There’s **no built-in CRM** for managing client leads or sales pipelines. Project budgeting is not provided.

#### SmartTask
**Built for SMBs and Agencies**
SmartTask is built for client work—combining CRM, project delivery, and profitability tracking in one place

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## Compare Basecamp and SmartTask

| Features |  Basecamp | SmartTask |
| --- | --- | --- |
| Work Management and Essentials | | |
| Subtasks | | |
| Milestones | | |
| Recurring Tasks | | |
| Task Reminders | | |
| Share tasks across projects | | |
| Timesheets | | |
| Billable Tasks | | |
| Contacts | | |
| Profitability Reporting | | |
| Custom Branding | | |
| Views | | |
| Project Overview | Yes (Basic) | |
| List / Table | | |
| Board | | |
| Calendar | | |
| Timeline | | |
| Dashboards | | |
| Portfolio | | |
| Chat | | |
| Discussions | | |
| Embed Views | | |
| Workflows | | |
| Sprints | | |
| Templates (Project/Task) | Limited (No date automation) | |
| Task Dependencies | | |
| Baseline | | |
| Filtered Views | Limited (basic search only) | |
| Proofing | | |
| Forms | | |
| Time and Billing | | |
| Time Tracking | No (requires addon/integration) | |
| Timesheets | No (only via addon) | |
| Billable Tasks | | |
| Cost and Billable rates | | |
| Utilization Rates | | |
| Project Budgeting and Job-roles | | |
| Time-offs | | |
| Profitability Report | | |
| Invoicing | | |
| CRM | | |
| Contacts | | |
| Deal Pipeline | | |
| 2-way Email Sync | | |
| Call Recordings | | |

### Don’t just take our word for it

| Platform | Basecamp | SmartTask |
| --- | --- | --- |
| Capterra | 4.2/5 | 4.5/5 |
| G2 | 4.2/5 | 4.5/5 |
| Trust Radius | 4.2/5 | 4.5/5 |

## Make managing projects a breeze with SmartTask

Streamline processes with the best client delivery solution - SmartTask!

## Pricing

Basecamp

**Plan**: Plus  
_$150/ month for 10 users_

**What's included**:  
- Missing critical features  
- No CRM  
- Dated UI and not intuitive  
- Pricing doesn’t match the value provided

**SmartTask**  
**Plan**: Business  
_$110/ month for 10 users_

**What's included**:  
- Simple Yet Powerful  
- Powerful features without the complexity  
- Customizable Dashboards  
- Top-notch Onboarding and Support

## Only one of these options was custom-built for client work

Basecamp was built as a general tool for internal projects – with a focus on basic features. SmartTask, on the other hand, was designed from the ground up for client work. It combines project management, time tracking, billing, and collaboration in a way that’s seamless and intuitive for agencies and service teams.